Warranty and Repair Services

We have always seen warranty and post-warranty shop services as a requirement to doing business.  It's nice to know that we support what we sell, and that when you buy a solution from InfoStructure, you're able to have a one-stop solution.

We believe that we must service what we sell.  To that end, InfoStructure has worked hard to become the leading warranty service provider for our customers here in the Tri-State region.  Warranty services are not a profitable revenue source for us, but we feel strongly enough about providing our customers the kind of full-service solution that we would want if we were a customer that we have made, and continue to make the investments in training and certification to maintain our warranty service provider status with several of our largest partners.

Our warranty and post-warranty repair services include the following:

•  System repair for Dell, Gateway, HP, Compaq and IBM servers, desktops and notebooks.

•  System re-imaging to factory base image.

•  Virus and spyware removal and cleanup services.

•  Hard drive recovery services (ie: crashed hard disk).

In Shop Services

This is the most cost-effective solution for our customers, and enables us to solve customer problems as quickly as possible because we have all of our support resources on hand and readily available.  Our offices are conveniently located in Conshohocken, PA.

Field Services 

Some customers may require on-site services, or have on-site warranty coverage.  If you're not sure, please call or email us (below) and we can help determine if your particular product is covered by an on-site warranty.  Should you elect to have services rendered on-site, instead of dropping the product off at our offices, we can provide service on-site as well.

Items We Typically Repair and Service

Hard drives, processors,  desktop PCs, tower and minitower PCs, servers, laptops and notebook PCs, defective memory, motherboards, power supplies, fans, AC adapters and other power adapters, etc.

What Next?

If you'd like more information, have additional questions, or would like to bring a unit in for service, please contact us at info@info-structureinc.com, or you can reach us at (610) 260-0303. 

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